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How do I set up the device?Updated 4 months ago

Step 1: Download the Neutrack C App and create an account

  1. Scan the QR code to download the Neutrack C App.
  2. Open the app and create your account.
  3. Complete your user profile before connecting your Neupulse C device for the first time.

Step 2: Prepare your device

Before connecting your device, make sure that:

  • Your Neupulse C device is nearby.
  • The battery is sufficiently charged.
  • The device is in Ready Mode.
  • The device is not currently connected to another phone.

If the device is asleep, press and hold the device button for 3 seconds to wake it up.

Step 3: Connect your device

  1. In the Neutrack C App, navigate to the Add New Device screen.
  2. Confirm that your device is still in Ready Mode.
  3. Tap Next.
  4. Allow the app to search for nearby devices.
  5. When your Neupulse C device appears, select it from the list.
  6. The device will flash blue four times to confirm that a Bluetooth connection has been established.
  7. Select the user profile you would like to associate with the device and tap Next.

Step 4: Complete setup

Your device is now successfully linked to your Neutrack C account and ready to use.

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