How do I return my device?Updated 5 days ago

Please contact our Customer Experience team via [email protected] to arrange your return. We have a 30-day return policy from the date of delivery, for any reason.

If you have an issue with your device after the 30-day period, please contact a member of our team with a description of the issue and clear photographs, along with your full name and order number. We will then assist with troubleshooting and return of the device for further investigation, if necessary.

Please note: we cannot arrange returns and replacements outside of the UK. You would need to pay for the international shipping yourself to return a faulty or unwanted device to us. We can also only ship replacement devices within the UK.