What is your returns policy?Updated 5 days ago

We have a 30-day return policy from date of delivery, for any reason. Please contact our Customer Experience team via [email protected] to arrange your return. 

The device will need to be in its original packaging, along with the accessories, charger and User Manual. Your refund will be issued in 3-5 working days once the device, packaging, and accessories have been returned and checked by our team. 

Unauthorised returns of devices or accessories etc. will not be eligible for any refunds and will not be accepted. 

Please note: we cannot arrange returns and replacements outside of the UK. You would need to pay for the international shipping yourself to return a faulty or unwanted device to us. We can also only ship replacement devices within the UK.