The stimulation is really uncomfortableUpdated 4 months ago

If the stimulation feels uncomfortable, please check the following:

1. Stimulation intensity: The intensity may be set too high. Try reducing the intensity level to a more comfortable setting
2. Gel pads: Make sure gel pads are being used and that they are positioned correctly on the device, in good condition and are making full contact with the skin

If discomfort continues after checking these points, please pause use and review the guidance in the User Manual, or contact us for further support.