Payments and Subscription
Do I need a subscription to order or use the Neupulse C device?
No, you do not need a subscription in order to use the Neupulse C device. We offer the option to purchase individual boxes of the gel pads as and when you need them. Importantly, you do need to use the gel pads to safely use Neupulce C. Stimulation w
How does the subscription work?
Our monthly subscription is a simple way to make sure you always have fresh gel pads ready to use with your device. For £20 per month, you will receive a fresh box of gel pads each month. This helps you get consistent results from your device without
What's included in the subscription?
Your subscription provides efficient and cost-effective delivery of your monthly supply of gel pads. With your subscription, a monthly supply of gel pads (32 pads) will be delivered once a month at a reduced cost compared to ordering them without a s
What is the cost of the device and subscription?
The Neupulse C device:The device costs £500, this includes everything you need to get started and a month's supply of gel pads (32 pairs). The gel pad subscription:The subscription costs £20 per month and is predominantly for regular delivery of cust
How do I cancel or pause my subscription?
There is no minimum term or notice period associated with your subscription, you can pause or cancel at any time.
Do you offer any discounts or payment plans?
Currently, we don’t offer discounts or payment plans on the device itself. However, our subscription option does provide discounted pricing on gel pads, making ongoing use more cost‑effective.We hope to add a payment method to pay for the device in i
Which payment methods are accepted?
We accept credit/debit cards, Apple Pay and Google Pay via our secure payment portal on the neupulse.co website.We hope to add a payment method to pay in instalments in the near future, such as Klarna. However, this isn't available just yet!
Can I pay for my pre-order in instalments?
Instalment options aren’t available for pre-orders currently. However, once the device is fully launched, we plan to offer flexible payment options such as Klarna and Clearpay.