Getting Started
How do I set up the device?
Before connecting your device, make sure that:. If the device is asleep, press and hold the device button for 3 seconds to wake it up. For full instruction on how to set up your device, please refer to page 13 of the User Manual: 2 | Device Setup. Al
How do I link my device to the app?
Once you’ve created your profile in the Neutrack C App, you can connect your Neupulse C device using Bluetooth. Once connected, the LED will flash blue, confirming a successful connection. For full instruction on how to set up your device, please ref
How do I place the gel pads?
For full instruction on how to set up your device, please refer to page 13 of the User Manual: 2 | Device Setup. Alternatively, to view our official videos showing how to set the device up, please scan the below QR code:
How do I wear the device?
Device placement. For the best performance, the device should be positioned on the underside of your right wrist:. For full instruction on how to set up your device, please refer to page 13 of the User Manual: 2 | Device Setup. Alternatively, to view
What do the different LED light colours mean?
The LED indicator shows the current status of your device. Use the guide below to understand what each light colour and flashing pattern means: